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Latest News
July 02: Join our Facebook discussion on Customer Service Experiences!
July 02: Members must add their MasterCards to their AlertPay accounts before making a purchase ... for now.
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Knowledgebase
View categorized listing of all common frequently asked questions.
News
View latest company news and announcements.
Popular Knowledgebase Articles
Q: How can I withdraw funds from my AlertPay account?
Q: How do I send money using a credit card?
Q: Is verification necessary to add, withdraw, or transfer funds?
Q: What are the withdrawal fees?
Q: What is a transaction PIN?
Q: It is over 5 business days since I created my bank deposit (International). Why don’t I see my money in my AlertPay account?
Q: I forgot my transaction PIN, what do I do?
Q: What is a deposit by bank wire?
Q: How do I deposit funds by bank transfer? I live in Canada/US.
Q: What's the difference between a deposit by bank wire and a deposit by bank transfer?
Latest Knowledgebase Articles
Date Added
What is Identity Theft?
25 May 2009 12:37 PM
Where is the verification cover letter?
27 Apr 2009 11:06 AM
Can I fund my account with cash?
27 Mar 2009 02:48 PM
Verification for Business accounts
24 Feb 2009 12:28 PM
Verification for Canadian Personal accounts
24 Feb 2009 12:28 PM
Verification for US/International Personal Accounts
24 Feb 2009 12:26 PM
Members from High Risk Countries
24 Feb 2009 12:22 PM
Q: How can I cancel a Send Money transaction?
15 Jan 2009 09:13 AM
Q: What's the difference between a deposit by bank wire and a deposit by bank transfer?
09 Dec 2008 03:29 PM
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